Online Account Questions

How do I update my name, personal information, or contact information?

If you’re a state licensing candidate, you must contact your state entity to update your personal information.

Otherwise, take the following steps to update your personal information:

  • Updates to email address or mailing address: Visit the settings page and scroll to the Update Profile and Settings section. Choose the tab for the type of information you want to update, then follow the instructions on screen.
  • Updates to name: Visit the settings page and scroll to the Update Profile and Settings section. Choose the tab for Update Personal Info, then download the Name Change form.
  • Corrections to birth date: Mail or fax a signed and dated request with supporting documentation (a copy of your birth certificate or unexpired passport). Make sure your request includes your ARRT ID number.
  • Corrections to Social Security number: Mail or fax a signed and dated request with a copy of your Social Security card. Make sure your request includes your ARRT ID number.

ARRT

ATTN: Registration Records
1255 Northland Drive
St. Paul, MN 55120

Fax: 651.681.3297

I need help with maintaining my credential(s). Can I share my login with my spouse, family member, or friend?

Per the ARRT online account user agreement, the account holder is the only authorized user of your account. Unauthorized access may violate the law and the ARRT Rules of Ethics.

We know that sometimes there are extenuating circumstances that make it difficult or impossible for R.T.s to complete ARRT business, but if another person logs in with your credentials to help you complete business on your ARRT account, they risk civil or criminal penalties and/or the revocation of your credentials. Please, don’t risk it. Instead, contact us to discuss your unique situation. Call 651.687.0048, then select the option for renewal, reinstatement, or continuing education.

What should I do if I receive an email saying that a temporary password was requested for my account—and I didn’t request it?

Visit the settings page, then use the “Change Login/email” tab to update your password. If you think that someone else may have accessed your account, call us at 651.687.0048.

What if I receive an email saying my email address on file has been changed—and I didn't change it?

Call us at 651.687.0048.

If you have additional questions, call us at 651.687.0048. Or, if you have an ARRT account, send us a message.